Privacy Policy
Australian Citizenship AppPrivacy Policy
Australian Citizenship Test App ("ACTA")
Last updated: 27 October 2026
This app is not an official government app. It is independent and is not affiliated with, endorsed by or operated by the Australian Government or the Department of Home Affairs. Official information: https://immi.homeaffairs.gov.au/citizenship/become-a-citizen
This policy explains what information the app collects, why, who we share it with, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are: [OPERATOR NAME / TRADING NAME] ("we", "us"). Contact: harshalone@gmail.com
1. What we collect
You can use the practice tests and free study topics without an account. What we collect depends on what you choose to do.
| Information | When | Why |
|---|---|---|
| Account details: your email address, or the name and email shared by Google or Apple sign-in, and a user ID | If you sign in | To create and secure your account and to link your subscription |
| Your practice and study progress: test attempts, scores, answers, lessons completed | When you use the app | To show your results and progress. This is stored on your device. |
| Your answers to setup questions: whether your test is booked, your test date, your reminder time | During setup | To tailor the app and send reminders |
| Notification token and reminder time | If you allow notifications | To send your daily practice reminder and occasional updates |
| Purchase information: subscription status and purchase identifiers (we do not see your card or payment details) | If you subscribe | To unlock paid features and restore purchases |
| Messages you send us: your name, email, topic, message, and device details (app version, device model, operating system version, language and time zone, and your user ID if signed in) | If you use Contact us | To reply and to diagnose problems |
| Deletion reason | If you delete your account | To understand why people leave |
We do not collect your location, contacts, photos or microphone data. We do not show third-party ads and do not sell your personal information.
2. How we use it
- To run the app, including sign-in, subscriptions, progress and reminders
- To respond to your messages and fix problems
- To send reminders and service notices you have allowed
- To meet legal obligations and keep the service secure
3. Who we share it with
We use service providers to run the app. They may only use your information to provide their services to us.
- Postbase: our backend provider, which hosts account sign-in, study content, push-token records and the Contact us email.
- RevenueCat: manages subscriptions and purchase status. It receives your user ID and purchase details.
- Google and Apple: if you choose to sign in with them, and for processing payments and subscriptions through Google Play or the App Store. Their own privacy policies apply.
- Expo (Expo Push Notification service): delivers push notifications using your device token.
We may also disclose information if required by law, or to protect our rights or users' safety.
4. Storage, security and overseas transfers
Progress and setup answers are stored on your device. Account and service data is stored by our providers, whose servers may be outside Australia (for example in the United States). We take reasonable steps to protect your information, including encrypted connections and keeping sign-in tokens in your device's secure storage. No system is completely secure.
5. How long we keep it
We keep account information while your account is active. If you delete your account, we delete the account and the data saved to it. Messages you send us may be kept for as long as needed to deal with your request. Information held by Google, Apple or other providers follows their own policies. Data stored only on your device is removed when you uninstall the app or use Settings > Reset app.
6. Your choices and rights
- Delete your account: in the app, go to Settings, then Delete account. This does not cancel a subscription. Cancel it in Google Play or the App Store so you are not charged again.
- Notifications: turn reminders off in the app or your phone settings.
- Access or correct your information: contact us and we will help.
- Complaints: contact us first. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au
7. Children
The app is intended for people preparing for the citizenship test and is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
8. Changes to this policy
We may update this policy. We will change the "Last updated" date and, for significant changes, tell you in the app.
9. Contact
[OPERATOR NAME / TRADING NAME]
Email: harshalone@gmail.com
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